The operations app for serviced apartments. Bookings pull in automatically from Rezlynx. Housekeeping, maintenance, safety checks, the rota, clock-ins, purchasing and guest issues in one live app on everybody's phone, instead of whiteboards, WhatsApp, paper sheets and spreadsheets.
Every phone sees the same board, updated as people work. You know which rooms are ready without walking the floors or ringing round, and every feature exists because something went wrong on a real shift.
SwinfenOps pulls bookings straight from Guestline Rezlynx, so the day's departures, arrivals, quick services and room setups build themselves. Nobody exports or uploads anything. The week is checked every morning, and anything that can't be finished with the people rostered is flagged while there's still time to ring someone.
A housekeeper snaps a photo and maintenance is alerted instantly. It's tracked until it's done, and yesterday's unfinished jobs carry forward.
Auto-fill builds the week from hours needed and who's available, sharing work fairly against contracted hours. You see a preview and nothing changes until you approve it. Once it's sent, you can see exactly what changed since people were told.
Staff clock in on their phones. Hours are tracked and each person's pay is worked out automatically. Clock-ins, breaks, lates, sickness and holidays flow into timesheets in your payroll sheet's own column order, rostered against actual, with the reason for every difference.
Fire doors and final exits daily, ladder checks, the full PPM year, the contractor sign-in book that doubles as your fire register, H&S training per person and digital forms with signatures. Signed, dated, kept and exportable.
Every room moves from not started to cleaning, ready, inspected and checked in, with who and when. Each person's planned finish time updates live, so you can move a room while it still helps.
Everyone signs in and sees only what's theirs. Housekeepers get today's rooms, maintenance gets the building, finance gets the timesheets, and group operations sees every property at once. Tap a role to see their screen.
Running more than one building? Operations managers get a holistic view of the whole group: rooms ready, who's on shift, safety sheets signed and open issues, for every property side by side.
Spot the building that needs help before anyone rings you, then tap straight into its live board. Each property keeps its own team, rota and records, and you see all of them.
The full planned preventative maintenance year, in day, week and month views. Every sheet is signed, dated, assignable and kept, with weekends counted.
Contractors sign in and out in a book that doubles as the fire register. Fire doors, final exits and ladder checks run on their own daily sheets, and everything exports to Word or PDF when an auditor or insurer asks.
Basements with no signal, two managers on one screen, a phone that hasn't updated in a month. SwinfenOps was built for all of it.
Every phone keeps its own copy and catches up when the signal comes back.
Two people editing at once? Changes merge record by record.
Saved automatically before anything risky, with a full history of every day.
An out-of-date phone is stopped before it can damage the day.
Queued on the phone if the signal drops, then stored safely in the cloud.
Staff clock in and out on their phones, with a location check, and breaks are recorded as they happen. SwinfenOps tracks everyone's hours and works out what each person should be paid, with rostered against actual and the reason for every difference. Finance gets it in the payroll sheet's own layout.
| Person | Rostered | Worked | Difference | Reason | Pay |
|---|---|---|---|---|---|
| Marta | 32h00 | 31h45 | −15m | On target | £404.81 |
| Tomas | 24h00 | 25h30 | +1h30 | Room 9 ran over · deep clean | £325.13 |
| Priya | 30h00 | 22h30 | −7h30 | Left early Wednesday · approved | £286.88 |
| Sam | 16h00 | 15h40 | −20m | Late Friday · 20 min | £199.75 |
| Everyone | 102h00 | 95h25 | −6h35 | £1,216.57 |
Open any area to see what's in it today. All of it is live and in daily use.
Built on the floor, not in a boardroom.
SwinfenOps was built by Tyler Swinfen, a serviced apartments manager, for his own building in Edinburgh. Housekeepers, the maintenance engineer, managers, operations and sales use it there every day.
Every screen came from a real shift: a room that ran over, a fault that got lost in WhatsApp, a clock card that had to be typed up twice.
Swinfen Technologies LtdA typical changeover day in a serviced apartment building.
Bookings are already in from Rezlynx and the board is built. The week check flags Saturday as short.
The team clocks in on their phones and sees today's rooms, minutes and notes.
Fire doors and final exits are checked and signed. A contractor signs in.
A broken curtain gets a photo. Maintenance gets the alert instantly.
Rooms inspected, times logged. At midnight the day banks itself to history.
We'll walk you through a live board, rota and timesheets, then talk about your property and how your team works now. SwinfenOps currently works with Guestline Rezlynx.
Early partners help shape the product and get founding pricing.
Or email info@swinfenops.com